EZTelemarket Telemarketing and Sales Collaboration Module
Business Challenge
Generation of leads, proper disposition and assignments to sales reps. is a major expense for MSPs . Most MSPs use internal sales organization and or external telemarketers for generation of quality leads and then wish to get quality appointments for their agents. The efficiency of phone calls, utilization of agents and sales reps is very critical to maximize sales Dollars from telemarketing investment.
Business Needs
- Receive leads from Various sources and auto sort for best results.
- Efficiently make calls for appointments, maximize thru put of agent
- Assignment leads to best sales reps. For maximum close rations
- Measure productivity of the agents and sales reps.
Feature Highlights
- Auto import leads from various sources like Info USA, chamber of commerce etc.
- Easily sort leads based on geography, industry type and as per market strategy
- Auto dial leads and connect to telemarketing agent with proper script without delays
- Provide auto disposition of leads for no answer, busy, do not call
- Get appointments and make assignments based on rules
- Find right agent based on geography, time of the day and abilities
- Measure Productivity of agents and verify call as well as appointments
Benefits
- Higher sales volumes per dollar spent in lead generation
- Attract high quality agents by providing quality leads
- Clear measurement of productivity of the organization
- Focused market targeting and segmentations.
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