EZMonitor Transaction Monitor System
Business Challenge
MSPs make money by growing transactions volumes and managing risks. This requires an hour by hour view of transactions for each merchants to ensure risks are managed and fraudulent transactions are controlled. Managing risks and measuring profitability is paramount importance to all parties i.e. MSP, Agents, and Merchants.
Many of the backend processors offer these services but these services are limited and MSPs are interested higher level of visibility .
Business Needs
- Receive transaction details from processor every day
- Set risk parameters and have ability to stop /hold payments automatically
- View profitability reports by day, month, by agent, by office
- View payouts for agents
- Offer Agents and merchants portal for better service and minimize calls
- Grow business based on knowledge acquired
Feature Highlights
- Receive processor data daily, parse it to view in any format
- Slice /dice and flag risk based on parameters and rules.
- Hold/stop payments and release based on rules
- Agent portal with web interface for view of residuals, costs, transaction details
- Merchant Portal for them to view their transactions costs and income
- Customer service to have view of all transactions and batches for better service.
Benefits
- Control risk and improve profits
- Robust reports and indicators for management actions
- More satisfied Agents and merchants
- Lesser calls in the help desk for statements
- Ability to focus on business growth.
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